Refund & Cancellation

All core online web tools on our website—including the PDF Merger, PDF Unlocker, A4 Document Maker, Marriage Biodata Maker, ATS Resume Builder, HEIC Converter, and Image Compressor—are entirely 100% free of charge. We do not require credit cards, subscriptions, trial sign-ups, or recurring charges. Therefore, no billing or fee disputes arise from the use of our online client-side utility suite.

For paid Cloud Print orders executed at our shop or self-service kiosks, once physical paper printing has commenced or completed, the raw materials (paper, toner, color inks) and service time are consumed. Consequently, completed and verified prints cannot be refunded or cancelled once processed.

If you accidentally uploaded the incorrect document or selected the wrong printing parameters (e.g., Color instead of B&W), you may request immediate cancellation provided our print spooler has not started processing the job. Contact our store helpline via WhatsApp (+91 7765884542) or counter staff immediately with your File ID.

In cases where funds are debited from your bank account, UPI (Google Pay, PhonePe, Paytm), or debit/credit card via Razorpay, but the print job is not successfully generated due to network timeouts or server queue exceptions, an automatic reversal is triggered. The debited amount is returned to your original payment source within 5 to 7 business banking days according to RBI and banking network guidelines.

If a printout delivered by our store suffers from hardware printer defects (ink smudging, paper roller creases, incorrect scaling caused by hardware failure), Rudraveer Enterprises guarantees a free reprint immediately or a full instant on-counter cash/UPI refund.

For any unresolved billing questions, failed transaction tracking, or payment assistance, please contact founder Avinash Kumar directly at rudraveerenterprises9@gmail.com with your Razorpay payment ID and transaction timestamp. Every inquiry is verified and addressed within 24 hours.